- February 27th, 2022, 10:58 am#4967712
Hello,
I have recently purchased the Spengler Wand and have only had the item for 2 months on display. I brought it via eBay from a reliable dealer.
I went to turn it on yesterday and the switches did not work properly - the left switch and dial turn off the wand instead of firing it up or increasing the power. I have changed the batteries but this has not fixed the issue. The sound occasionally freezes and can only be turned off by taking the batteries out.
I would be extremely thankful if anybody could provide some insight or advise in fixing this. I am gutted the wand appears to be broke and I am praying I am just being silly and missing something.
I have uploaded and attached youtube videos of my issue if it helps - please see the links below;
Again - any help would greatly be appreciated and I thank you all in advance.
Adam
I have recently purchased the Spengler Wand and have only had the item for 2 months on display. I brought it via eBay from a reliable dealer.
I went to turn it on yesterday and the switches did not work properly - the left switch and dial turn off the wand instead of firing it up or increasing the power. I have changed the batteries but this has not fixed the issue. The sound occasionally freezes and can only be turned off by taking the batteries out.
I would be extremely thankful if anybody could provide some insight or advise in fixing this. I am gutted the wand appears to be broke and I am praying I am just being silly and missing something.
I have uploaded and attached youtube videos of my issue if it helps - please see the links below;
Again - any help would greatly be appreciated and I thank you all in advance.
Adam